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BigCommerce: Store Availability - DNS issue

MinorStatus: resolvedStarted Resolved (2.5 h)1 updatestatus.bigcommerce.com (opens in new tab)

Timeline of updates

  1. resolved

    Bigcommerce have implemented a fix that has resolved the DNS issue affecting a small number of stores. Thanks for your patience during this issue

From BigCommerce’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.bigcommerce.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by BigCommerce, started 2015-02-19 02:14 UTC, resolved after 2.5 h, 1 update(s).

Title
Store Availability - DNS issue
Vendor
BigCommerce
Date
URL
https://rewindex.com/company/bigcommerce/incidents/w7ds1xzts6td

BigCommerce profileRecent BigCommerce incidentsAll outages on February 19, 2015BigCommerce in February 2015MarkdownJSON