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BigCommerce: B2B Edition emails not being delivered

MinorStatus: resolvedStarted Resolved (1.9 h)1 updatestatus.bigcommerce.com (opens in new tab)

Timeline of updates

  1. resolved

    A fix has been applied, and verified. B2B Emails are working again.

From BigCommerce’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.bigcommerce.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by BigCommerce, started 2024-06-20 14:31 UTC, resolved after 1.9 h, 1 update(s).

Title
B2B Edition emails not being delivered
Vendor
BigCommerce
Date
URL
https://rewindex.com/company/bigcommerce/incidents/thpdljmw92y3

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