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BigCommerce: Meta Outage Causing Disruption to Meta CAPI Integrations

MinorStatus: resolvedStarted Resolved (37 min)1 updatestatus.bigcommerce.com (opens in new tab)
Part of an outage event

Meta outage, Jun 12, 2026 · 14 vendors, 14 incidents

BigCommerce’s incident blames Meta as the cause. (hop 1, posted +1 h 2 min vs the first vendor naming Meta)

“…Meta Outage Causing Disruption to Meta CAPI Integrations This incident has been resolved.…”

Swipe sideways to see the whole diagram.

Metaown incident not archivedWithin an hour8 vendors, 7 blamed MetaTwilio, Sprout Social, Vonage, Hootsuite +41 to 4 hours later4 vendors, 3 blamed MetaBigCommerce, Braze, Iterable, PlivoBigCommerce (this incident)posted +1 h 2 min
Metaown incident not archivedWithin an hour8 vendors, 7 blamed MetaTwilio, Sprout Social, Vonage,Hootsuite +41 to 4 hours later4 vendors, 3 blamed MetaBigCommerce, Braze, Iterable,PlivoBigCommerce (this incident)posted +1 h 2 min
BigCommerce is outlined in red. Groups show up to a few vendors each; the event page lists every incident.
Mermaid source
flowchart LR
  root["Meta<br/>own incident not archived"]:::inferred
  h1["Within an hour<br/>8 vendors, 7 blamed Meta<br/>Twilio, Sprout Social, Vonage, Hootsuite +4"]:::blames
  root --> h1
  h4["1 to 4 hours later<br/>4 vendors, 3 blamed Meta<br/>BigCommerce, Braze, Iterable, Plivo"]:::blames
  root --> h4
  me["BigCommerce (this incident)<br/>posted +1 h 2 min"]:::me
  h4 --- me

Full event: timeline, evidence and all vendors →

Detected automatically from incidents that started together and named the same provider. A link means one vendor’s incident named another, not a confirmed cause.

Timeline of updates

  1. resolved

    This incident has been resolved.

From BigCommerce’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Impact, status and times are the vendor’s own, as last archived. View on status.bigcommerce.com (opens in new tab).

BigCommerce profileRecent BigCommerce incidentsMarkdownJSON