BigCommerce: Network connectivity issues in a single datacenter
Timeline of updates
- resolved
Our vendor has fixed the issue and stores in the affected datacenter should have recovered. There are some minor repairs left to make on the affected datacenter but they should be non-impacting of store performance or availability. We are working with the vendor to get root cause and prevent further recurrence of this issue.
From BigCommerce’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.bigcommerce.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by BigCommerce, started 2016-06-14 20:05 UTC, resolved after 33 min, 1 update(s).
- Title
- Network connectivity issues in a single datacenter
- Vendor
- BigCommerce
- Date
- URL
- https://rewindex.com/company/bigcommerce/incidents/kv029b8lf7pb
BigCommerce profileRecent BigCommerce incidentsAll outages on June 14, 2016BigCommerce in June 2016MarkdownJSON