BigCommerce: Intermittent Availability Issue
Timeline of updates
- resolved
Commerce engineers observed an availability issue with a subset of stores beginning at approximately 00:19 UTC, which caused some storefront requests to fail. The issue was resolved at 00:25 UTC and all services are fully operational.
From BigCommerce’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.bigcommerce.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by BigCommerce, started 2026-04-28 23:44 UTC, resolved after 0 min, 1 update(s).
- Title
- Intermittent Availability Issue
- Vendor
- BigCommerce
- Date
- URL
- https://rewindex.com/company/bigcommerce/incidents/6xs6fr6rh9g0
BigCommerce profileRecent BigCommerce incidentsAll outages on April 28, 2026BigCommerce in April 2026MarkdownJSON