rewindex

CompaniesBigCommerceIncidents

BigCommerce: Elevated error rate on Storefront for a subset of US stores

No impact listedStatus: resolvedStarted Resolved (-3 min)1 updatestspg.io (opens in new tab)

Timeline of updates

  1. resolved

    Commerce engineers were alerted into increased error rate for subset of stores in US from 2:00 AM UTC to 3:08 AM UTC. The issue has now been resolved.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.

How the archive is checked, and what it cannot prove.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by BigCommerce, started 2026-07-03 03:17 UTC, resolved after -3 min, 1 update(s).

Title
Elevated error rate on Storefront for a subset of US stores
Vendor
BigCommerce
Date
URL
https://rewindex.com/company/bigcommerce/incidents/6rr1v4bshnks

BigCommerce profileRecent BigCommerce incidentsAll outages on July 3, 2026BigCommerce in July 2026MarkdownJSON