BigCommerce: Network incident in a single data center
Timeline of updates
- resolved
Monitoring detected a brief network outage with one of our providers. The issue self recovered after approximately 2 minutes of downtime to a subset of stores. While the problem is resolved we are working with our network provider to determine the root cause of the issue.
From BigCommerce’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.bigcommerce.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by BigCommerce, started 2017-05-26 22:21 UTC, resolved after 18 min, 1 update(s).
- Title
- Network incident in a single data center
- Vendor
- BigCommerce
- Date
- URL
- https://rewindex.com/company/bigcommerce/incidents/5b1c6s088ny7
BigCommerce profileRecent BigCommerce incidentsAll outages on May 26, 2017BigCommerce in May 2017MarkdownJSON