BigCommerce: Availability Issues
Timeline of updates
- resolved
At approximately 18:12 UTC BigCommerce engineers observed instability with a single database cluster. Actions were taken to mitigate the instability, which ceased at 18:20 UTC. At this time all functionality has been restored and engineers will continue to monitor the health of the platform.
From BigCommerce’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.bigcommerce.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by BigCommerce, started 2022-12-08 18:17 UTC, resolved after 24 min, 1 update(s).
- Title
- Availability Issues
- Vendor
- BigCommerce
- Date
- URL
- https://rewindex.com/company/bigcommerce/incidents/10ptcfnmp7qx
BigCommerce profileRecent BigCommerce incidentsAll outages on December 8, 2022BigCommerce in December 2022MarkdownJSON