BigCommerce change history: Payment issues with Cybersource V2 provider

BigCommerce reported a major Checkout & Payment Processing outage causing transaction errors for merchants using Cybersource V2, starting 2026-07-16 00:39 UTC and lasting 9 h 53 min. BigCommerce attributed it to a provider outage; Cybersource applied mitigation, and BigCommerce reported no further payment-processing issues when it resolved the incident at 2026-07-16 10:33 UTC.