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CompaniesBigCommerceMonthly reportsJanuary 2022

BigCommerce in January 2022: incidents, uptime and changes

6incidents posted
1labelled major or critical
99.95%free of major/critical
96.32%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 19 min, incident time 27 h 22 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 1 · Minor 4 · No impact listed 1

Major and critical incidents 1

IncidentImpactStartedDurationStatusDay
Availability issues for subset of storesMajor19 minresolved01-23

Other incidents 5

IncidentImpactStartedDurationStatusDay
Slow performance for a subset of storesMinor37 minresolved01-05
Availability issue for a subset of storesMinor13 minresolved01-13
SSL and Domain Purchasing IssuesMinor25 hresolved01-18
Availability issues for subset of storesNo impact listed2.3 hresolved01-24
Availability issue with a subset of BigCommerce storesMinor1.3 hresolved01-25

Cite this

BigCommerce posted 6 status incidents in January 2022 (1 major or critical); 0 price changes and 0 notable page changes observed.

Title
BigCommerce in January 2022
Vendor
BigCommerce
Date
URL
https://rewindex.com/company/bigcommerce/2022/01

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