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CompaniesBigCommerceMonthly reportsJanuary 2015

BigCommerce in January 2015: incidents, uptime and changes

10incidents posted
0labelled major or critical
100%free of major/critical
98.45%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 0 min, incident time 11 h 31 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Minor 2 · No impact listed 8

Incidents 10

IncidentImpactStartedDurationStatusDay
Store Availability IssueNo impact listed1.6 hresolved01-02
Degraded performance for Bigcommerce StoresNo impact listed44 minresolved01-02
Payment Gateway Down: Authorize.net is unavailableNo impact listed1.0 hresolved01-03
Degraded performance for Bigcommerce StoresNo impact listed35 minresolved01-06
Store Availability IssueNo impact listed28 minresolved01-15
Store Availability IssueNo impact listed1.5 hresolved01-16
FedEx shipping API is down, causing Shipping Service to be unavailable and causing slow responses from StorefrontsMinor11 hresolved01-18
[Scheduled] Planned MaintenanceNo impact listed15 minresolved01-19
[Scheduled] Planned MaintenanceNo impact listed56 minresolved01-20
Partial Outage for Bigcommerce Storefront and APIMinor17 minresolved01-23

Cite this

BigCommerce posted 10 status incidents in January 2015 (0 major or critical); 0 price changes and 0 notable page changes observed.

Title
BigCommerce in January 2015
Vendor
BigCommerce
Date
URL
https://rewindex.com/company/bigcommerce/2015/01

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