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Bandwidth: Toll-Free Port Activation Incident

MajorStatus: investigatingStarted Not resolved1 updatestspg.io (opens in new tab)

Affected components: Number Management Services - Number PortingNumber Porting

Timeline of updates

  1. investigating

    Bandwidth teams are investigating intermittent port activation failures for Toll-Free ports. These orders may fail with an unexpected error code.

Changes Rewindex caught on this incident

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

Rewindex captured this after the last checkpoint; the next run () commits it.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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