# Bandwidth: Toll-Free Port Activation Incident

- Impact (vendor’s label): major
- Status: investigating
- Started: 2026-10-21 21:36 UTC · Resolved: not resolved · Duration: ongoing
- Updates: 1 · Affected components: Number Management Services - Number Porting, Number Porting
- [Vendor status page: https://stspg.io/3t0q5c7mnws3](https://stspg.io/3t0q5c7mnws3)
- [Company: Bandwidth](https://rewindex.com/company/bandwidth.md)

## Timeline of updates

- **investigating** 2026-10-21 21:36 UTC: Bandwidth teams are investigating intermittent port activation failures for Toll-Free ports.  These orders may fail with an unexpected error code.

## Rewindex changes for this incident

- 2026-10-21 21:36 UTC: [Major incident: Toll-Free Port Activation Incident](https://rewindex.com/change/i4de25c52f5eb17.md)


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Canonical: https://rewindex.com/company/bandwidth/incidents/w3c7nzlfp5sj · Markdown: https://rewindex.com/company/bandwidth/incidents/w3c7nzlfp5sj.md · JSON: https://rewindex.com/api/v1/companies/bandwidth/incidents/w3c7nzlfp5sj · Generated 2026-10-22T00:32:53.288Z