Bandwidth: New Number Order Delays
Affected components: New Number OrderingNumber Management Services - New Number Ordering
Timeline of updates
- monitoring
Some number order orders may have been delayed in completing in a timely fashion. However, teams are observing expected portal behavior and are monitoring for stability.
- resolved
This incident has been resolved.
- postmortem
Bandwidth has concluded its investigation of this issue and determined that between 03:33 UTC and 05:30 UTC on October 18th, new number orders were delayed. Due to the limited scope of impact, Bandwidth is closing this incident and this will be the extent of the information we will provide for this issue. If you have any questions, please contact us through the Bandwidth support portal. We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
Rewindex captured this after the last checkpoint; the next run (00:41 UTC) commits it.
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).