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Atlassian Loom: Issue with Loom Meeting Recordings in Zoom
Affected components: Recording
Timeline of updates
- monitoring
From 5:03 AM ET to 4:15 PM ET, some customers were unable to record Zoom meetings using Loom Meeting Recordings. Attempts made during this time may appear in your library but will not be playable, as no recording was captured. Unfortunately, these recordings cannot be recovered. We have released a fix and we are monitoring recovery.
- resolved
The issue has been resolved and the service is operating normally.
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on loom.status.atlassian.com (opens in new tab).
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