rewindex

ChangesAtlassian LoomIssue with Loom Meeting Recordings in Zoom

Atlassian Loom: Major incident: Issue with Loom Meeting Recordings in Zoom

Major incidentoutage (model (Jev), 99%)Changed Detected loom.status.atlassian.com (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Atlassian Loom removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: Issue with Loom Meeting Recordings in Zoom
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2025-09-12 22:14 UTC
AddedResolved time#5
Before: not present
After: 2025-09-12 22:14 UTC
AddedAffected components#6
Before: not present
After: Recording
AddedUpdatemonitoring#7
Before: not present
After: From 5:03 AM ET to 4:15 PM ET, some customers were unable to record Zoom meetings using Loom Meeting Recordings. Attempts made during this time may appear in your library but will not be playable, as no recording was captured. Unfortunately, these recordings cannot be recovered. We have released a fix and we are monitoring recovery.
AddedUpdateresolved#8
Before: not present
After: The issue has been resolved and the service is operating normally.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

Rewindex captured this after the last checkpoint; the next run () commits it.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

History of this incident

Friday, September 12, 2025

1 incident change

All Atlassian Loom changesAtlassian Loom profileMarkdownJSON