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AssemblyAI: Async Transcription Service Issues

MinorStatus: resolvedStarted Resolved (49 min)4 updatesstspg.io (opens in new tab)

Affected components: APIs - Asynchronous APIAsynchronous API

Timeline of updates

  1. investigating

    We’re seeing elevated latency and errors on async transcription submissions, and our on-call team is actively investigating. Capacity is scaling out now, and we’re monitoring recovery.

  2. identified

    We have identified the cause of the elevated error rates affecting asynchronous transcription requests. Our engineering team is actively restoring capacity, and error rates should improve as this completes. We will continue to provide updates as more information becomes available.

  3. monitoring

    A fix has been implemented and we are monitoring recovery.

  4. resolved

    This incident has been resolved. Between approximately 13:40 and 14:40 UTC, asynchronous transcription requests on our US endpoint experienced elevated latency and errors. Processing times and error rates have returned to normal ranges and the backlog has cleared.

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Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by AssemblyAI, started 2026-08-20 14:21 UTC, resolved after 49 min, 4 update(s).

Title
Async Transcription Service Issues
Vendor
AssemblyAI
Date
URL
https://rewindex.com/company/assemblyai/incidents/n210km64shzr

AssemblyAI profileRecent AssemblyAI incidentsAll outages on August 20, 2026AssemblyAI in August 2026MarkdownJSON