# AssemblyAI: Async Transcription Service Issues

> AssemblyAI status incident “Async Transcription Service Issues” on 2026-08-20: impact minor (vendor’s label), 49 min, 4 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/assemblyai/incidents/n210km64shzr
Last updated: 2026-08-20T15:10:15Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-08-20 14:21 UTC · Resolved: 2026-08-20 15:10 UTC · Duration: 49 min
- Updates: 4 · Affected components: APIs - Asynchronous API, Asynchronous API
- [Vendor status page: https://stspg.io/gxyls7f0zv9h](https://stspg.io/gxyls7f0zv9h)
- [Company: AssemblyAI](https://rewindex.com/company/assemblyai.md)

## Timeline of updates

- **investigating** 2026-08-20 14:21 UTC: We’re seeing elevated latency and errors on async transcription submissions, and our on-call team is actively investigating. Capacity is scaling out now, and we’re monitoring recovery.
- **identified** 2026-08-20 14:25 UTC: We have identified the cause of the elevated error rates affecting asynchronous transcription requests. Our engineering team is actively restoring capacity, and error rates should improve as this completes. We will continue to provide updates as more information becomes available.
- **monitoring** 2026-08-20 14:39 UTC: A fix has been implemented and we are monitoring recovery.
- **resolved** 2026-08-20 15:10 UTC: This incident has been resolved. Between approximately 13:40 and 14:40 UTC, asynchronous transcription requests on our US endpoint experienced elevated latency and errors. Processing times and error rates have returned to normal ranges and the backlog has cleared.

## Cite this

Status incident (vendor impact label: minor) posted by AssemblyAI, started 2026-08-20 14:21 UTC, resolved after 49 min, 4 update(s).

- Canonical URL: https://rewindex.com/company/assemblyai/incidents/n210km64shzr
- Citation: AssemblyAI, “Async Transcription Service Issues” (2026-08-20 14:21 UTC). Archived by Rewindex: https://rewindex.com/company/assemblyai/incidents/n210km64shzr (CC BY 4.0).
- Markdown link: `[AssemblyAI: Async Transcription Service Issues (2026-08-20)](https://rewindex.com/company/assemblyai/incidents/n210km64shzr)`


---
Canonical: https://rewindex.com/company/assemblyai/incidents/n210km64shzr · Markdown: https://rewindex.com/company/assemblyai/incidents/n210km64shzr.md · JSON: https://rewindex.com/api/v1/companies/assemblyai/incidents/n210km64shzr · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:17:46.903Z