Appwrite: Investigating - DNS Resolution Errors Affecting Custom Domains
Affected components: DNS ns1.appwrite.zoneDNS ns2.appwrite.zone
Timeline of updates
- update
We have detected an increase in DNS resolution errors affecting custom domains. Our team is actively investigating the issue and working to identify the root cause. During this time, some requests to custom domains may fail to resolve or experience intermittent connectivity issues.
We will provide another update as soon as we have more information. Thank you for your patience.
- update
We have identified the root cause of the DNS resolution errors affecting custom domains and have deployed a patch that restores service. Custom domains are now operating normally.
Our team will continue to monitor the platform closely while we work on a permanent fix to fully address the underlying issue and prevent it from recurring.
Thank you for your patience while we resolved this incident.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
57c6917ef3fc9940…
Impact, status and times are the vendor’s own, as last archived.
Cite this
Status incident (vendor impact label: none) posted by Appwrite, started 2026-07-22 06:21 UTC, resolved after 38 min, 2 update(s).
- Title
- Investigating - DNS Resolution Errors Affecting Custom Domains
- Vendor
- Appwrite
- Date
- URL
- https://rewindex.com/company/appwrite/incidents/2026-07-22-investigating-dns-resolution-errors-affecting-cust
Appwrite profileRecent Appwrite incidentsAll outages on July 22, 2026Appwrite in July 2026MarkdownJSON