# Appwrite: Investigating - DNS Resolution Errors Affecting Custom Domains

> Appwrite status incident “Investigating - DNS Resolution Errors Affecting Custom Domains” on 2026-07-22: impact none (vendor’s label), 38 min, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/appwrite/incidents/2026-07-22-investigating-dns-resolution-errors-affecting-cust
Last updated: 2026-07-22T06:59:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2026-07-22 06:21 UTC · Resolved: 2026-07-22 06:59 UTC · Duration: 38 min
- Updates: 2 · Affected components: DNS ns1.appwrite.zone, DNS ns2.appwrite.zone
- Vendor status page: n/a
- [Company: Appwrite](https://rewindex.com/company/appwrite.md)

## Timeline of updates

- **update** 2026-07-22 06:21 UTC: We have detected an increase in DNS resolution errors affecting custom domains. Our team is actively investigating the issue and working to identify the root cause. During this time, some requests to custom domains may fail to resolve or experience intermittent connectivity issues. We will provide another update as soon as we have more information. Thank you for your patience.
- **update** 2026-07-22 06:59 UTC: We have identified the root cause of the DNS resolution errors affecting custom domains and have deployed a patch that restores service. Custom domains are now operating normally. Our team will continue to monitor the platform closely while we work on a permanent fix to fully address the underlying issue and prevent it from recurring. Thank you for your patience while we resolved this incident.

## Cite this

Status incident (vendor impact label: none) posted by Appwrite, started 2026-07-22 06:21 UTC, resolved after 38 min, 2 update(s).

- Canonical URL: https://rewindex.com/company/appwrite/incidents/2026-07-22-investigating-dns-resolution-errors-affecting-cust
- Citation: Appwrite, “Investigating - DNS Resolution Errors Affecting Custom Domains” (2026-07-22 06:21 UTC). Archived by Rewindex: https://rewindex.com/company/appwrite/incidents/2026-07-22-investigating-dns-resolution-errors-affecting-cust (CC BY 4.0).
- Markdown link: `[Appwrite: Investigating - DNS Resolution Errors Affecting Custom Domains (2026-07-22)](https://rewindex.com/company/appwrite/incidents/2026-07-22-investigating-dns-resolution-errors-affecting-cust)`


---
Canonical: https://rewindex.com/company/appwrite/incidents/2026-07-22-investigating-dns-resolution-errors-affecting-cust · Markdown: https://rewindex.com/company/appwrite/incidents/2026-07-22-investigating-dns-resolution-errors-affecting-cust.md · JSON: https://rewindex.com/api/v1/companies/appwrite/incidents/2026-07-22-investigating-dns-resolution-errors-affecting-cust · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:36:02.827Z