Apollo.io: We’ve identified an issue causing performance degradation. The issue has been partially mitigated, and we’re continuing to investigate and work toward a full resolution.
MinorStatus: resolvededitedStarted Resolved (52 min)3 updates
Affected components: app.apollo.ioBackground Jobs Latency
Timeline of updates
- degraded
Some users may experience errors or slow results when running searches in Apollo, including Find People and Find Companies. Affected requests may return a "Temporary server error" message. Our engineering team is actively investigating and working to restore full performance. We will post an update within 30 minutes.
- degraded
A root cause has been identified and fixes are being deployed. We will update again when the issue is fully resolved.
- resolved
Performance has recovered, we are continuing to monitor and deploy fixes to prevent this issue from reoccurring.
Changes Rewindex caught on this incident
- Oct 19Incident updated: We’ve identified an issue causing performance degradation. The issue has been partially mitigated, and we’re continuing to investigate and work toward a full resolution.
- Oct 19Incident updated: We’ve identified an issue causing performance degradation. The issue has been partially mitigated, and we’re continuing to investigate and work toward a full resolution.
Impact, status and times are the vendor’s own, as last archived.