# Apollo.io: We’ve identified an issue causing performance degradation. The issue has been partially mitigated, and we’re continuing to investigate and work toward a full resolution.

- Impact (vendor’s label): minor
- Status: resolved · edited after publishing
- Started: 2026-10-19 15:32 UTC · Resolved: 2026-10-19 16:24 UTC · Duration: 52 min
- Updates: 3 · Affected components: app.apollo.io, Background Jobs Latency
- Vendor status page: n/a
- [Company: Apollo.io](https://rewindex.com/company/apollo-io.md)

## Timeline of updates

- **degraded** 2026-10-19 15:32 UTC: Some users may experience errors or slow results when running searches in Apollo, including Find People and Find Companies. Affected requests may return a "Temporary server error" message.  Our engineering team is actively investigating and working to restore full performance. We will post an update within 30 minutes.
- **degraded** 2026-10-19 15:55 UTC: A root cause has been identified and fixes are being deployed. We will update again when the issue is fully resolved.
- **resolved** 2026-10-19 16:24 UTC: Performance has recovered, we are continuing to monitor and deploy fixes to prevent this issue from reoccurring.

## Rewindex changes for this incident

- 2026-10-19 16:03 UTC: [Incident updated: We’ve identified an issue causing performance degradation. The issue has been partially mitigated, and we’re continuing to investigate and work toward a full resolution.](https://rewindex.com/change/r638816bca4bab5.md)
- 2026-10-19 16:33 UTC: [Incident updated: We’ve identified an issue causing performance degradation. The issue has been partially mitigated, and we’re continuing to investigate and work toward a full resolution.](https://rewindex.com/change/rfe5872449ef0c4.md)


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Canonical: https://rewindex.com/company/apollo-io/incidents/1094771 · Markdown: https://rewindex.com/company/apollo-io/incidents/1094771.md · JSON: https://rewindex.com/api/v1/companies/apollo-io/incidents/1094771 · Generated 2026-10-19T23:35:14.043Z