Amplitude change history

Amplitude reported a major degradation preventing delivery of automated exports that filter events across all export destinations, beginning 2026-09-22 23:50 UTC. The tracked incident lasted 6 h 5 min, from 2026-09-23 08:02 UTC to 2026-09-23 14:07 UTC. A fix restored all affected jobs; Amplitude expected no data loss and required no customer action.

Amplitude’s major Snowflake Data Share delivery outage began at 17:00 UTC (recorded start: 2026-09-22 18:49 UTC) and resolved at 2026-09-23 00:53 UTC; recorded duration: 6 h 4 min. Amplitude fixed an authentication issue; exports resumed normally, with no data loss expected or customer action needed, while existing shared data, ingestion and analytics remained unaffected.

Amplitude reported a critical outage affecting its UI, MCP and REST APIs, starting 2026-07-13 21:31 UTC and resolved at 2026-07-13 23:07 UTC (1 h 36 min). A fix was implemented; Amplitude expected no data loss, said the EU data center should be unaffected, and required no customer action.

Amplitude reported a major degradation affecting Agents and Chat: some users could not load or use AI-powered features. The incident started at 2026-07-13 18:51 UTC and was resolved at 2026-07-13 23:17 UTC, lasting 4 h 25 min; no cause or fix was stated.

Amplitude reported a major outage affecting the Custom Metrics metric details page, which could fail to load or display an error. The incident started at 2026-07-13 11:41 UTC and was resolved at 2026-07-13 14:59 UTC, lasting 3 h 17 min. A deployed fix restored normal loading; no data was lost.

Amplitude reported major elevated latency in the EU affecting Analytics - Web Application, Audiences - Web Application, Experiment - Web Application, Guides & Surveys, Session Replay and Web Application. The incident ran from 2026-07-13 06:15 UTC to 2026-07-13 08:39 UTC (2 h 23 min); a rollback restored performance.

Amplitude reported a major outage: shared embeds and public dashboard/chart links displayed blank pages between 00:24 UTC Jul 9 and 08:50 UTC. The incident started at 2026-07-09 09:12 UTC and resolved at 2026-07-09 09:45 UTC (33 min). Rolling back the affected service restored rendering; no data was lost and no customer action was needed.

Amplitude reported a critical outage affecting application access and interface loading across Analytics, Audiences, Data, Experiment, Guides & Surveys, and Session Replay. It started at 2026-06-03 13:13 UTC and was resolved at 2026-06-03 13:26 UTC, lasting 13 min. Amplitude implemented a fix and expected no data loss.

Amplitude’s critical platform outage prevented application access or caused significant interface errors, with issues reported since 11:58 AM UTC. The incident was recorded from 2026-06-03 12:25 UTC to 2026-06-03 12:52 UTC (27 min), when normal service was restored. Amplitude expected no data loss and said no customer action was needed.

Amplitude’s US web application was inaccessible in a major incident attributed to a misconfigured feature flag. The recorded start is 2026-04-28 18:50 UTC, but resolution is listed earlier at 2026-04-28 17:00 UTC; computed duration is unknown, while the vendor reported 10 minutes of impact and confirmed resolution.

Amplitude reported a major US web application outage starting 2026-04-23 19:56 UTC, resolved at 2026-04-23 20:32 UTC (35 min). Customers could encounter page-loading errors; EU and data ingestion were unaffected, with no data lost. Amplitude attributed the issue to a misconfigured feature-flag configuration and reverted the change.

Amplitude reported a critical outage at api.eu.amplitude.com, with possible event-submission errors and unavailable ingestion. The recorded start was 2026-04-12 08:24 UTC, though an update reported disruptions since 07:43 UTC; resolution was 2026-04-12 10:52 UTC, with a computed duration of 2 h 28 min. Auto-scaling was initiated and a fix implemented.

Amplitude reported a critical site-wide outage starting 2026-04-03 21:52 UTC, affecting web applications, reporting, data services, Experiment, and other components. It lasted 2 h 0 min and was resolved at 2026-04-03 23:52 UTC; Amplitude said its data pipelines were catching up with no expected data loss.

Amplitude reported a critical Experiment outage: exposure charts failed to load for some flags, and analysis pages failed for some experiments with user-property errors. It started at 2026-03-27 15:52 UTC and was resolved at 2026-03-27 17:11 UTC, lasting 1 h 19 min; Amplitude rolled out a fix.

Amplitude reported a major outage preventing new experiment creation, recorded as starting 2026-03-25 18:00 UTC, though its update reported impact since 17:09 UTC. Resolved at 2026-03-25 18:09 UTC; computed duration: 8 min. Existing experiments and other Experiment functionality were unaffected; no data loss was expected and no customer action was needed.

Amplitude’s Experiment Flags Management API (/api/1/flags) returned incomplete or empty flag listings; UI flags and /api/1/experiments were unaffected. The major incident started 2026-03-20 17:31 UTC, with symptoms reported since 16:00 UTC; it lasted 2 h 28 min and resolved at 2026-03-20 20:00 UTC after a verified fix.