# Amplitude change history Filter: kind=all. Query: `?kind=notable|all|pages|pricing|trust|legal|incident|incident_edit|incident_deleted|incident_update&history=&page=N`. Company profile: [Amplitude](https://rewindex.com/company/amplitude.md) ## Changes by kind | Kind | Changes | Notable | Latest (UTC) | | --- | --- | --- | --- | | Major incident | 16 | 16 | 2026-09-23 08:02 UTC | ## Timeline | When (UTC) | Kind | Change | Label | Summary | | --- | --- | --- | --- | --- | | 2026-09-23 08:02 UTC | Major incident | [Major incident: Export Destinations data delivery issue](https://rewindex.com/change/i323206b5c02458.md) | degradation | Amplitude reported a major degradation preventing delivery of automated exports that filter events across all export destinations, beginning 2026-09-22 23:50 UTC. The tracked incident lasted 6 h 5 min, from 2026-09-23 08:02 UTC to 2026-09-23 14:07 UTC. A fix restored all affected jobs; Amplitude expected no data loss and required no customer action. | | 2026-09-22 18:49 UTC | Major incident | [Major incident: Snowflake Data Share export delivery issue](https://rewindex.com/change/i0323f6362c2446.md) | outage | Amplitude’s major Snowflake Data Share delivery outage began at 17:00 UTC (recorded start: 2026-09-22 18:49 UTC) and resolved at 2026-09-23 00:53 UTC; recorded duration: 6 h 4 min. Amplitude fixed an authentication issue; exports resumed normally, with no data loss expected or customer action needed, while existing shared data, ingestion and analytics remained unaffected. | | 2026-07-13 21:31 UTC | Major incident | [Critical incident: Amplitude UI and MCP is down](https://rewindex.com/change/ied04792458dbb8.md) | outage | Amplitude reported a critical outage affecting its UI, MCP and REST APIs, starting 2026-07-13 21:31 UTC and resolved at 2026-07-13 23:07 UTC (1 h 36 min). A fix was implemented; Amplitude expected no data loss, said the EU data center should be unaffected, and required no customer action. | | 2026-07-13 18:51 UTC | Major incident | [Major incident: AI features degraded](https://rewindex.com/change/i6538fc59615fb5.md) | degradation | Amplitude reported a major degradation affecting Agents and Chat: some users could not load or use AI-powered features. The incident started at 2026-07-13 18:51 UTC and was resolved at 2026-07-13 23:17 UTC, lasting 4 h 25 min; no cause or fix was stated. | | 2026-07-13 11:41 UTC | Major incident | [Major incident: Custom Metrics – Metric Details Page Unavailable](https://rewindex.com/change/icc595418f98621.md) | outage | Amplitude reported a major outage affecting the Custom Metrics metric details page, which could fail to load or display an error. The incident started at 2026-07-13 11:41 UTC and was resolved at 2026-07-13 14:59 UTC, lasting 3 h 17 min. A deployed fix restored normal loading; no data was lost. | | 2026-07-13 06:15 UTC | Major incident | [Major incident: Slow Loading for Web App Features in the EU Region](https://rewindex.com/change/id5c97931825159.md) | degradation | Amplitude reported major elevated latency in the EU affecting Analytics - Web Application, Audiences - Web Application, Experiment - Web Application, Guides & Surveys, Session Replay and Web Application. The incident ran from 2026-07-13 06:15 UTC to 2026-07-13 08:39 UTC (2 h 23 min); a rollback restored performance. | | 2026-07-09 09:12 UTC | Major incident | [Major incident: Shared Embeds and Public Links Unavailable](https://rewindex.com/change/i0e3c1214e75d22.md) | outage | Amplitude reported a major outage: shared embeds and public dashboard/chart links displayed blank pages between 00:24 UTC Jul 9 and 08:50 UTC. The incident started at 2026-07-09 09:12 UTC and resolved at 2026-07-09 09:45 UTC (33 min). Rolling back the affected service restored rendering; no data was lost and no customer action was needed. | | 2026-06-03 13:13 UTC | Major incident | [Critical incident: Amplitude Platform Unavailability](https://rewindex.com/change/i3c57cff0551d47.md) | outage | Amplitude reported a critical outage affecting application access and interface loading across Analytics, Audiences, Data, Experiment, Guides & Surveys, and Session Replay. It started at 2026-06-03 13:13 UTC and was resolved at 2026-06-03 13:26 UTC, lasting 13 min. Amplitude implemented a fix and expected no data loss. | | 2026-06-03 12:25 UTC | Major incident | [Critical incident: Amplitude Platform Unavailability](https://rewindex.com/change/ib92c23f66ab7bf.md) | outage | Amplitude’s critical platform outage prevented application access or caused significant interface errors, with issues reported since 11:58 AM UTC. The incident was recorded from 2026-06-03 12:25 UTC to 2026-06-03 12:52 UTC (27 min), when normal service was restored. Amplitude expected no data loss and said no customer action was needed. | | 2026-04-28 18:50 UTC | Major incident | [Major incident: Amplitude web application not loading](https://rewindex.com/change/i938848d948e6b1.md) | outage | Amplitude’s US web application was inaccessible in a major incident attributed to a misconfigured feature flag. The recorded start is 2026-04-28 18:50 UTC, but resolution is listed earlier at 2026-04-28 17:00 UTC; computed duration is unknown, while the vendor reported 10 minutes of impact and confirmed resolution. | | 2026-04-23 19:56 UTC | Major incident | [Major incident: Amplitude web application not loading](https://rewindex.com/change/i24a9b318baa3a7.md) | outage | Amplitude reported a major US web application outage starting 2026-04-23 19:56 UTC, resolved at 2026-04-23 20:32 UTC (35 min). Customers could encounter page-loading errors; EU and data ingestion were unaffected, with no data lost. Amplitude attributed the issue to a misconfigured feature-flag configuration and reverted the change. | | 2026-04-12 08:24 UTC | Major incident | [Critical incident: EU data collection endpoint api.eu.amplitude.com is DOWN](https://rewindex.com/change/icd018e4a1d718e.md) | outage | Amplitude reported a critical outage at api.eu.amplitude.com, with possible event-submission errors and unavailable ingestion. The recorded start was 2026-04-12 08:24 UTC, though an update reported disruptions since 07:43 UTC; resolution was 2026-04-12 10:52 UTC, with a computed duration of 2 h 28 min. Auto-scaling was initiated and a fix implemented. | | 2026-04-03 21:52 UTC | Major incident | [Critical incident: Amplitude Website Outage](https://rewindex.com/change/i764ebdd0b24e49.md) | outage | Amplitude reported a critical site-wide outage starting 2026-04-03 21:52 UTC, affecting web applications, reporting, data services, Experiment, and other components. It lasted 2 h 0 min and was resolved at 2026-04-03 23:52 UTC; Amplitude said its data pipelines were catching up with no expected data loss. | | 2026-03-27 15:52 UTC | Major incident | [Critical incident: Amplitude Experiment Issue with Charts Loading](https://rewindex.com/change/iac4770c5ab8229.md) | outage | Amplitude reported a critical Experiment outage: exposure charts failed to load for some flags, and analysis pages failed for some experiments with user-property errors. It started at 2026-03-27 15:52 UTC and was resolved at 2026-03-27 17:11 UTC, lasting 1 h 19 min; Amplitude rolled out a fix. | | 2026-03-25 18:00 UTC | Major incident | [Major incident: Experiment Creation Unavailable](https://rewindex.com/change/icefaf1772257d7.md) | outage | Amplitude reported a major outage preventing new experiment creation, recorded as starting 2026-03-25 18:00 UTC, though its update reported impact since 17:09 UTC. Resolved at 2026-03-25 18:09 UTC; computed duration: 8 min. Existing experiments and other Experiment functionality were unaffected; no data loss was expected and no customer action was needed. | | 2026-03-20 17:31 UTC | Major incident | [Major incident: Experiment Management API Degradation](https://rewindex.com/change/i09b917d9671a46.md) | degradation | Amplitude’s Experiment Flags Management API (/api/1/flags) returned incomplete or empty flag listings; UI flags and /api/1/experiments were unaffected. The major incident started 2026-03-20 17:31 UTC, with symptoms reported since 16:00 UTC; it lasted 2 h 28 min and resolved at 2026-03-20 20:00 UTC after a verified fix. | --- Canonical: https://rewindex.com/company/amplitude/changes · Markdown: https://rewindex.com/company/amplitude/changes.md · JSON: https://rewindex.com/api/v1/companies/amplitude/changes · Generated 2026-10-18T00:52:11.260Z