Akamai: NetStorage issues in Los Angeles
Affected components: Content Delivery - NetStorageNetStorage
Timeline of updates
- investigating
We are investigating an emerging issue with NetStorage related to performance degradation and timeouts in the Los Angeles area. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications (opens in new tab). If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support (opens in new tab)), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/ (opens in new tab).
- investigating
We continue investigating this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001aOfDBCA0 (opens in new tab). We will provide an update within the next 120 minutes.
- investigating
We are continuing to work with our third-party service provider to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001aOfDBCA0 (opens in new tab). We will provide an update as we progress.
Changes Rewindex caught on this incident
- Incident updated: NetStorage issues in Los Angeles
- Incident updated: NetStorage issues in Los Angeles
Archive proof
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How the archive is checked, and what it cannot prove.
Rewindex captured this after the last checkpoint; the next run () commits it.
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).