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Aircall: Aircall Workspace In-Call Controls Intermittently Unresponsive

Impact: noneStatus: resolvedStarted Resolved (42 min)3 updatesSource: stspg.io (opens in new tab)

Affected components: Aircall Apps - Aircall Mobile App (iOS)Aircall Mobile App (iOS)Aircall Apps - Aircall Workspace (Desktop)Aircall Workspace (Desktop)Aircall Apps - Aircall Mobile App (Android)Aircall Mobile App (Android)Aircall Apps - Aircall Chrome ExtensionAircall Chrome ExtensionAircall Apps - Aircall Workspace (Web)Aircall Workspace (Web)

Timeline of updates

  1. investigating

    We are currently investigating intermittent failures affecting in-call actions and buttons. Some users may experience unresponsive or unreliable controls during active calls. Our team is actively working to identify the root cause and will provide updates as the investigation progresses.

  2. monitoring

    A fix has been implemented for the issue, and the app is functioning normally. We are actively monitoring the situation to ensure system stability and will provide further updates if necessary.

  3. resolved

    This incident has now been resolved. If you experience any further problems, please don’t hesitate to contact our support team.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Aircall profile · Recent Aircall incidents · Markdown · JSON