rewindex

CompaniesAircallMonthly reportsOctober 2022

Aircall in October 2022: incidents, uptime and changes

7incidents posted
1labelled major or critical
99.66%free of major/critical
94.93%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 2 h 30 min, incident time 37 h 39 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 1 · Minor 6

Major and critical incidents 1

IncidentImpactStartedDurationStatusDay
Number purchasingMajor2.5 hresolved10-06

Other incidents 6

IncidentImpactStartedDurationStatusDay
Outbound Calls - SingaporeMinor3.7 hresolved10-06
Webhooks and integrations operational inconsistencyMinor15 hresolved10-11
Salesforce integration: logging issueMinor5.6 hresolved10-19
Some customers unable to listen to voicemail and call recordingsMinor8.0 hresolved10-27
Calling delaysMinor58 minresolved10-31
Intermittent login issuesMinor1.9 hresolved10-31

Cite this

Aircall posted 7 status incidents in October 2022 (1 major or critical); 0 price changes and 0 notable page changes observed.

Title
Aircall in October 2022
Vendor
Aircall
Date
URL
https://rewindex.com/company/aircall/2022/10

All Aircall monthsRecent incidentsMarkdown