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CompaniesAircallMonthly reportsMarch 2020

Aircall in March 2020: incidents, uptime and changes

5incidents posted
2labelled major or critical
99.76%free of major/critical
99.69%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 1 h 43 min, incident time 2 h 14 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 2 · Minor 1 · No impact listed 2

Major and critical incidents 2

IncidentImpactStartedDurationStatusDay
Inbound calls failingMajor39 minresolved03-23
Issue on inbound and outbound callsMajor1.1 hresolved03-25

Other incidents 3

IncidentImpactStartedDurationStatusDay
Inaccurate data on availability service impacting a limited number of customersNo impact listed1.5 hresolved03-16
Availability delayNo impact listed3.5 hresolved03-18
Slowdowns on inbound and outbound calls' connectionsMinor31 minresolved03-30

Cite this

Aircall posted 5 status incidents in March 2020 (2 major or critical); 0 price changes and 0 notable page changes observed.

Title
Aircall in March 2020
Vendor
Aircall
Date
URL
https://rewindex.com/company/aircall/2020/03

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