CompaniesActiveCampaignIncidents
ActiveCampaign: Issue with Campaign Editor
Affected components: APAC Region - ConversationsConversationsARC & ARC ServicesUS Region - ARC & ARC ServicesCRMUS Region - CRMAPAC Region - ARC & ARC ServicesARC & ARC ServicesAPAC Region - AutomationsAutomationsCustom ReportsUS Region - Custom ReportsCampaignsUS Region - CampaignsAPAC Region - Custom ObjectsCustom ObjectsUS Region - Web PersonalizationWeb PersonalizationUS Region - WebhooksWebhooksAPAC Region - CRMCRMAPI AvailabilityUS Region - API AvailabilityAPAC Region - Web-hooksWeb-hooksAPAC Region - CampaignsCampaignsAPAC Region - Platform AvailabilityPlatform AvailabilityAPAC Region - IntegrationsIntegrationsIntegrationsUS Region - IntegrationsCustom ObjectsUS Region - Custom ObjectsAPAC Region - E-CommerceE-CommerceAPAC Region - API AvailabilityAPI AvailabilityAutomationsUS Region - AutomationsPlatform AvailabilityUS Region - Platform AvailabilityAPAC Region - Web PersonalizationWeb PersonalizationAPAC Region - Custom ReportsCustom ReportsConversationsUS Region - ConversationsE-commerceUS Region - E-commerce
Timeline of updates
- investigating
Engineers are currently investigating an issue affecting some customers in the campaign editor. For impacted accounts, clicking the Save and Exit or Next buttons may not respond as expected, which can prevent users from moving forward in the editor.
Engineers are engaged and are actively working on the issue. - investigating
We are continuing to investigate this issue.
- resolved
Engineers have implemented a fix. all regions are now fully operational again.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
0952f375af21b7fa…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by ActiveCampaign, started 2026-06-26 22:38 UTC, resolved after 31 min, 3 update(s).
- Title
- Issue with Campaign Editor
- Vendor
- ActiveCampaign
- Date
- URL
- https://rewindex.com/company/activecampaign/incidents/grr7xxg6yg4z
ActiveCampaign profileRecent ActiveCampaign incidentsAll outages on June 26, 2026ActiveCampaign in June 2026MarkdownJSON