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ActiveCampaign: Engineers have identified an issue with login verification emails
ActiveCampaign reported a major issue delivering login verification emails, preventing some customers requiring email verification from logging in; SMS verification remained functional. The incident began at 2025-10-28 02:56 UTC and was resolved at 2025-10-28 03:39 UTC, lasting 43 min. Engineers identified the cause and implemented a solution, without providing specifics.
Machine-written from the archived incident (Sol). Check the timeline before relying on it.
Affected components: ActiveCampaign.com
Timeline of updates
- investigating
Engineers have identified an issue impacting the delivery of login verification emails. As a result, customers who require email verification may be unable to log in. Verification via SMS is unaffected and remains functional.
- resolved
Engineers have identified the cause of the login verification email issue and have implemented a solution.
Rewindex changes for this incident
- Major incident: Engineers have identified an issue with login verification emails 2025-10-28 02:56 UTC
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). ActiveCampaign profile · Recent ActiveCampaign incidents · Markdown · JSON