CompaniesActiveCampaignIncidents
ActiveCampaign: Delays in automations processing and email campaign sending
Affected components: CampaignsUS Region - CampaignsAutomationsUS Region - Automations
Timeline of updates
- identified
Engineers have detected an issue causing campaign and automation processing to be delayed by up to 60 minutes. This issue is impacting accounts in the US data center.
- monitoring
A fix has been implemented and we are monitoring the results.
- resolved
The issue has been addressed and there should be no further delays in automations and/or email campaign sending.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
788c7f48b340cc84…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by ActiveCampaign, started 2025-09-09 22:15 UTC, resolved after 43 min, 3 update(s).
- Title
- Delays in automations processing and email campaign sending
- Vendor
- ActiveCampaign
- Date
- URL
- https://rewindex.com/company/activecampaign/incidents/0yg0j8wp8b0n
ActiveCampaign profileRecent ActiveCampaign incidentsAll outages on September 9, 2025ActiveCampaign in September 2025MarkdownJSON