Ably: Elevated Realtime Publish Errors - eu-west-1
Affected components: Ably Pub/Sub Channels - Europe (Ireland)Europe (Ireland)
Timeline of updates
- investigating
We're experiencing an elevated level of realtime publish errors in eu-west-1 and are currently looking into the issue.
- investigating
We're experiencing an elevated level of realtime publish errors in eu-west-1 and are looking into the issue.
- investigating
We are continuing to investigate an elevated level of realtime publish errors in eu-west-1 for a single customer. There is no wider impact.
- resolved
We have identified the issue which relates to an internal error rate. While this was elevated, there was no impact to customers.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
7578c5dac1927689…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Ably, started 2025-07-18 14:58 UTC, resolved after 41 min, 4 update(s).
- Title
- Elevated Realtime Publish Errors - eu-west-1
- Vendor
- Ably
- Date
- URL
- https://rewindex.com/company/ably/incidents/hh544sl9d14n
Ably profileRecent Ably incidentsAll outages on July 18, 2025Ably in July 2025MarkdownJSON