# Ably: Elevated Realtime Publish Errors - eu-west-1

> Ably status incident “Elevated Realtime Publish Errors - eu-west-1” on 2025-07-18: impact minor (vendor’s label), 41 min, 4 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/ably/incidents/hh544sl9d14n
Last updated: 2025-07-18T15:40:03Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-07-18 14:58 UTC · Resolved: 2025-07-18 15:40 UTC · Duration: 41 min
- Updates: 4 · Affected components: Ably Pub/Sub Channels - Europe (Ireland), Europe (Ireland)
- [Vendor status page: https://stspg.io/h0qy8xb7p4vb](https://stspg.io/h0qy8xb7p4vb)
- [Company: Ably](https://rewindex.com/company/ably.md)

## Timeline of updates

- **investigating** 2025-07-18 14:58 UTC: We're experiencing an elevated level of realtime publish errors in eu-west-1 and are currently looking into the issue.
- **investigating** 2025-07-18 14:58 UTC: We're experiencing an elevated level of realtime publish errors in eu-west-1 and are looking into the issue.
- **investigating** 2025-07-18 15:23 UTC: We are continuing to investigate an elevated level of realtime publish errors in eu-west-1 for a single customer. There is no wider impact.
- **resolved** 2025-07-18 15:40 UTC: We have identified the issue which relates to an internal error rate. While this was elevated, there was no impact to customers.

## Cite this

Status incident (vendor impact label: minor) posted by Ably, started 2025-07-18 14:58 UTC, resolved after 41 min, 4 update(s).

- Canonical URL: https://rewindex.com/company/ably/incidents/hh544sl9d14n
- Citation: Ably, “Elevated Realtime Publish Errors - eu-west-1” (2025-07-18 14:58 UTC). Archived by Rewindex: https://rewindex.com/company/ably/incidents/hh544sl9d14n (CC BY 4.0).
- Markdown link: `[Ably: Elevated Realtime Publish Errors - eu-west-1 (2025-07-18)](https://rewindex.com/company/ably/incidents/hh544sl9d14n)`


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Canonical: https://rewindex.com/company/ably/incidents/hh544sl9d14n · Markdown: https://rewindex.com/company/ably/incidents/hh544sl9d14n.md · JSON: https://rewindex.com/api/v1/companies/ably/incidents/hh544sl9d14n · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:42:13.197Z