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1Password: Device Trust Authentication Service Experiencing Timeout Errors
1Password reported a critical Device Trust Authentication Service incident affecting USA/Global, with authentication failures, timeouts and 503 errors. It started at 2026-06-11 21:49 UTC and was resolved at 2026-06-12 23:18 UTC, lasting 25 h 29 min. Authentication services were reported recovered at 06-11 22:32 UTC; the vendor later reported identifying a cause and taking relief steps without specifying details.
Machine-written from the archived incident (Sol). Check the timeline before relying on it.
Affected components: Device Trust Authentication ServiceUSA/Global - Device Trust Authentication Service
Timeline of updates
- investigating
We are currently investigating an issue affecting the Device Trust Authentication Service. Customers may experience timeouts or receive 503 responses when attempting to authenticate with Device Trust. Our team is actively working to identify the cause and restore normal service as quickly as possible.
- investigating
Our teams continue to investigate the cause of timeout errors affecting the Device Trust Authentication Service.
- investigating
Our teams continue to investigate the cause of timeout errors affecting the Device Trust Authentication Service. Customers may experience authentication failures, timeouts, or 503 errors when attempting to authenticate with Device Trust. At this time, there is no significant change in impact or scope to report. Investigation and mitigation efforts remain ongoing, and we will provide another update as soon as additional information becomes available.
- investigating
Authentication services have recovered, and our teams continue to investigate the cause of timeout errors affecting the Device Trust Authentication Service. Investigation and mitigation efforts remain ongoing, and we will provide another update as soon as additional information becomes available.
- monitoring
Our teams have identified a cause of the issues affecting the Device Trust Authentication Service and have taken steps to provide relief. We are seeing improved service performance and are continuing to monitor the situation closely to ensure stability. We will provide further updates as needed.
- resolved
This incident has been resolved.
Rewindex changes for this incident
- Critical incident: Device Trust Authentication Service Experiencing Timeout Errors 2026-06-11 21:49 UTC
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). 1Password profile · Recent 1Password incidents · Markdown · JSON