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ChangesTwilioSilent Network Authentication (SNA) Missing Redirects on Smart in Philippines

Twilio: Incident updated: Silent Network Authentication (SNA) Missing Redirects on Smart in Philippines

Incident updateNot classified yetChanged status.twilio.com (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

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What changed

Struck in red is what Twilio removed; blue is what they added. Muted text is unchanged context.

AddedUpdateinvestigating#1
Before: not present
After: Twilio customers may be experiencing device verification timeouts during API transactions for Silent Network Authentication (SNA) on Smart in the Philippines. Our team is actively investigating the issue. API transactions may temporarily fail over to secondary methods like SMS OTP. We will provide another update in 2 hours or as soon as more information becomes available.

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History of this incident

YesterdayFriday, October 30Fri, Oct 30

3 incident changes

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