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ChangesVonageFrance Silent Authentication - Service degradation affecting the Orange France, SFR & Bouygues Telecom networks

Vonage: Incident silently edited: France Silent Authentication - Service degradation affecting the Orange France, SFR & Bouygues Telecom networks

Silent editNormal progress (typesafe/jev-1.13-20260917, 62%)Changed vonageapi.statuspage.io (opens in new tab)
Summary

Vonage expanded the reported scope of its France Silent Authentication degradation to include Bouygues Telecom alongside Orange France and SFR. The 11-02 05:15 UTC update remained under investigation when archived at 2026-11-02 07:43 UTC; Vonage said it was working with carrier partners to resolve the issue.

Machine-written from the diff below (Sol; type: incident edit). Check the diff before relying on it.

Incident page: the full timeline of updates

What changed

Struck in red is what Vonage removed; blue is what they added. Muted text is unchanged context.

ChangedTitle#1
Before: France Silent Authentication - Service degradation affecting the Orange France & SFR networks
After: France Silent Authentication - Service degradation affecting the Orange France, SFR & Bouygues Telecom networks
ChangedUpdateinvestigating#2
Before: …the Silent Authentication service, which is affecting Orange France & SFR Networks. We are working with our carrier partners…
After: …the Silent Authentication service, which is affecting Orange France, SFR & Bouygues Telecom Networks. We are working with our carrier partners…

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History of this incident

YesterdayMonday, November 2Mon, Nov 2

1 rewrite, 2 incident changes

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