# Vonage: Incident silently edited: France Silent Authentication - Service degradation affecting the Orange France, SFR & Bouygues Telecom networks

> Vonage expanded the reported scope of its France Silent Authentication degradation to include Bouygues Telecom alongside Orange France and SFR. The 11-02 05:15 UTC update remained under investigation when archived at 2026-11-02 07:43 UTC; Vonage said it was working with carrier partners to resolve t

Canonical: https://rewindex.com/change/rde452dc55a6332
Last updated: 2026-11-02T07:43:44Z

**Summary:** Vonage expanded the reported scope of its France Silent Authentication degradation to include Bouygues Telecom alongside Orange France and SFR. The 11-02 05:15 UTC update remained under investigation when archived at 2026-11-02 07:43 UTC; Vonage said it was working with carrier partners to resolve the issue. _(machine-written, sol)_
- Kind: Silent edit · Label: Normal progress (typesafe/jev-1.13-20260917)
- Changed: 2026-11-02 07:43 UTC · Detected: 2026-11-02 07:43 UTC
- [Source: https://vonageapi.statuspage.io/incidents/6vs8xnwcj8wq](https://vonageapi.statuspage.io/incidents/6vs8xnwcj8wq)
- [Company: Vonage](https://rewindex.com/company/vonage.md)
- Versions: before incident\_version:126/6vs8xnwcj8wq@4e16c502313f → after incident\_version:126/6vs8xnwcj8wq@9fac64f6ab8a
- Change 1 of 3 for this incident

Incident page (full timeline): [France Silent Authentication - Service degradation affecting the Orange France, SFR & Bouygues Telecom networks](https://rewindex.com/company/vonage/incidents/6vs8xnwcj8wq.md)
## What changed

**1. Changed: Title**

```diff
- France Silent Authentication - Service degradation affecting the Orange France & SFR networks
+ France Silent Authentication - Service degradation affecting the Orange France, SFR & Bouygues Telecom networks
```

**2. Changed: Update** (investigating) · 2026-11-02 05:15 UTC

```diff
  …the Silent Authentication service, which is affecting Orange
- France & SFR
+ France, SFR & Bouygues Telecom
  Networks. We are working with our carrier partners…
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-11-02 07:43 UTC | Incident silently edited: France Silent Authentication - Service degradation affecting the Orange France, SFR & Bouygues Telecom networks (this change) | Normal progress |
| 2026-11-02 10:13 UTC | [Incident updated: France Silent Authentication - Service degradation affecting the Orange France, SFR & Bouygues Telecom networks](https://rewindex.com/change/r5c9b99d1ecf5bb.md) | Normal progress |
| 2026-11-02 12:03 UTC | [Incident updated: France Silent Authentication - Service degradation affecting the Orange France, SFR & Bouygues Telecom networks](https://rewindex.com/change/r802f0e872acc08.md) | Normal progress |

Next: [change](https://rewindex.com/change/r5c9b99d1ecf5bb.md) · All Vonage changes: [timeline](https://rewindex.com/company/vonage/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/rde452dc55a6332 · Markdown: https://rewindex.com/change/rde452dc55a6332.md · JSON: https://rewindex.com/api/v1/changes/rde452dc55a6332 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-03T11:44:41.681Z