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ChangesGrafana CloudMetrics Alert Rule Evaluation Failures in AWS Australia (prod-au-southeast-1)

Grafana Cloud: Incident updated: Metrics Alert Rule Evaluation Failures in AWS Australia (prod-au-southeast-1)

Incident updateNot classified yetChanged status.grafana.com (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Grafana Cloud removed; blue is what they added. Muted text is unchanged context.

ChangedStatus#1
Before: investigating
After: resolved
AddedResolved time#2
Before: not present
After: 2026-11-02 11:08 UTC
AddedUpdateresolved#3
Before: not present
After: Between approximately 08:00 and 09:40 UTC (about 1 hour 40 minutes), some customers in AWS Australia (prod-au-southeast-1) experienced intermittent failures when evaluating alert and recording rules, which may have caused missed or delayed alert notifications and gaps in recorded series. This has been fully resolved and rule evaluation is operating normally.

Compared with the previous archived version of this incident (10 to 30-minute polling). View the live incident (opens in new tab).

Archive proof

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How the archive is checked, and what it cannot prove.

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History of this incident

TodayMonday, November 2Mon, Nov 2

1 rewrite, 2 incident changes

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