# Grafana Cloud: Incident updated: Metrics Alert Rule Evaluation Failures in AWS Australia (prod-au-southeast-1)

> Incident updated: Metrics Alert Rule Evaluation Failures in AWS Australia (prod-au-southeast-1). Detected 2026-11-02 by Rewindex: what changed on Grafana Cloud’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/rd1199b3c93a5e0
Last updated: 2026-11-02T11:13:48Z

**Summary:** _summary pending_
- Kind: Incident update · Label: not classified yet
- Changed: 2026-11-02 11:13 UTC · Detected: 2026-11-02 11:13 UTC
- [Source: https://status.grafana.com/incidents/x7ddtqs4j7ty](https://status.grafana.com/incidents/x7ddtqs4j7ty)
- [Company: Grafana Cloud](https://rewindex.com/company/grafana-cloud.md)
- Versions: before incident\_version:278/x7ddtqs4j7ty@98b18975612e → after incident\_version:278/x7ddtqs4j7ty@ba5854837aaa
- Change 3 of 3 for this incident

Incident page (full timeline): [Metrics Alert Rule Evaluation Failures in AWS Australia (prod-au-southeast-1)](https://rewindex.com/company/grafana-cloud/incidents/x7ddtqs4j7ty.md)
## What changed

**1. Changed: Status**

```diff
- investigating
+ resolved
```

**2. Added: Resolved time**

```diff
+ 2026-11-02 11:08 UTC
```

**3. Added: Update** (resolved) · 2026-11-02 11:08 UTC

```diff
+ Between approximately 08:00 and 09:40 UTC (about 1 hour 40 minutes), some customers in AWS Australia (prod-au-southeast-1) experienced intermittent failures when evaluating alert and recording rules, which may have caused missed or delayed alert notifications and gaps in recorded series. This has been fully resolved and rule evaluation is operating normally.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-11-02 09:33 UTC | [Incident silently edited: Metrics Alert Rule Evaluation Failures in AWS Australia (prod-au-southeast-1)](https://rewindex.com/change/r6932740350e646.md) | Wording only |
| 2026-11-02 10:23 UTC | [Incident updated: Metrics Alert Rule Evaluation Failures in AWS Australia (prod-au-southeast-1)](https://rewindex.com/change/rc968eebf59fd49.md) |  |
| 2026-11-02 11:13 UTC | Incident updated: Metrics Alert Rule Evaluation Failures in AWS Australia (prod-au-southeast-1) (this change) |  |

Previous: [change](https://rewindex.com/change/rc968eebf59fd49.md) · All Grafana Cloud changes: [timeline](https://rewindex.com/company/grafana-cloud/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/rd1199b3c93a5e0 · Markdown: https://rewindex.com/change/rd1199b3c93a5e0.md · JSON: https://rewindex.com/api/v1/changes/rd1199b3c93a5e0 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-02T21:22:35.756Z