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ChangesSendGridSMS Delivery Receipt Delays from Twilio to Multiple Networks in United States

SendGrid: Incident updated: SMS Delivery Receipt Delays from Twilio to Multiple Networks in United States

Incident updateNormal progress (typesafe/jev-1.13-20260917, 97%)Changed status.sendgrid.com (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what SendGrid removed; blue is what they added. Muted text is unchanged context.

ChangedTitle#1
Before: SMS Delivery Receipt Delays from Twilio to Altice United States
After: SMS Delivery Receipt Delays from Twilio to Multiple Networks in United States
AddedAffected components#2
Before: not present
After: ZIPWHIP MESSAGING - SMS Toll-Free, North America
AddedUpdateidentified#3
Before: not present
After: Twilio customers may be experiencing SMS delivery receipt delays from Twilio to network subscribers on multiple networks in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

Compared with the previous archived version of this incident (10 to 30-minute polling). View the live incident (opens in new tab).

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History of this incident

YesterdayFriday, October 23Fri, Oct 23

7 incident changes

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