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ChangesSendGridVoice Call Audio Delays When Using Media Streams

SendGrid: Incident updated: Voice Call Audio Delays When Using Media Streams

Incident updateNot classified yetChanged status.sendgrid.com (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what SendGrid removed; blue is what they added. Muted text is unchanged context.

ChangedTitle#1
Before: Voice Call Audio Quality Degradation for Outbound Calls from Twilio to US Network Subscribers
After: Voice Call Audio Delays When Using Media Streams
AddedUpdatemonitoring#2
Before: not present
After: We have observed a recovery in voice calls when using Media Streams and are monitoring service stability. We will provide another update in 16 hours or as soon as more information becomes available.

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History of this incident

TodayTuesday, November 3Tue, Nov 3

1 rewrite, 4 incident changes

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