Changes Snyk Snyk Support portal degradation

Snyk: Incident updated: Snyk Support portal degradation

Incident updateNormal progress (rule, 100%)Changed 2026-10-23 06:23 UTCstatus.snyk.io

Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

~~Struck in red~~ is what Snyk removed; blue is what they added. Muted text is unchanged context.

ChangedStatus#1

~~identified~~

monitoring

AddedUpdatemonitoring2026-10-23 06:20 UTC#2

not present

The 3rd party provider has implemented a fix, and initial testing indicates that it is successful. The Snyk Support portal should now be available, however we'll keep monitoring for a short period to ensure full service is maintained

Compared with the previous archived version of this incident (10 to 30-minute polling). View the live incident (opens in new tab).

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves these records existed by then and have not been changed since, by anyone, Rewindex included.

How the archive is checked, and what it cannot prove.

Oct 23
Before captured 04:04 UTC
In the 2026-10-23 checkpoint, timestamped by FreeTSA and DigiCert on Oct 24, 00:41 UTC. Record hash 686f25f7b87dcd86…
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Oct 23
After captured 06:23 UTC
In the 2026-10-23 checkpoint, timestamped by FreeTSA and DigiCert on Oct 24, 00:41 UTC. Record hash 05125170e62c9795…
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History of this incident

YesterdayFriday, October 23Fri, Oct 23

2 incident changes

Normal progress
10:03Incident
Incident updateSnyk Support portal degradation
Normal progress
06:23Incident
Incident updateSnyk Support portal degradationthis change

All Snyk changes Snyk profile Markdown JSON