# Snyk: Incident updated: Snyk Support portal degradation

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (rule)
- Changed: 2026-10-23 06:23 UTC · Detected: 2026-10-23 06:23 UTC
- [Source: https://status.snyk.io/incidents/n6w5h2dxvbd6](https://status.snyk.io/incidents/n6w5h2dxvbd6)
- [Company: Snyk](https://rewindex.com/company/snyk.md)
- Versions: before incident\_version:318/n6w5h2dxvbd6@af18d3bab779 → after incident\_version:318/n6w5h2dxvbd6@d54f387e6723
- Change 1 of 2 for this incident

Incident page (full timeline): [Snyk Support portal degradation](https://rewindex.com/company/snyk/incidents/n6w5h2dxvbd6.md)
## What changed

**1. Changed: Status**

```diff
- identified
+ monitoring
```

**2. Added: Update** (monitoring) · 2026-10-23 06:20 UTC

```diff
+ The 3rd party provider has implemented a fix, and initial testing indicates that it is successful. The Snyk Support portal should now be available, however we'll keep monitoring for a short period to ensure full service is maintained
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-23 06:23 UTC | Incident updated: Snyk Support portal degradation (this change) | Normal progress |
| 2026-10-23 10:03 UTC | [Incident updated: Snyk Support portal degradation](https://rewindex.com/change/r4278ea6bb6143f.md) | Normal progress |

Next: [change](https://rewindex.com/change/r4278ea6bb6143f.md) · All Snyk changes: [timeline](https://rewindex.com/company/snyk/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/ra0eb138933f4ff · Markdown: https://rewindex.com/change/ra0eb138933f4ff.md · JSON: https://rewindex.com/api/v1/changes/ra0eb138933f4ff · Generated 2026-10-24T12:02:18.767Z