Changes Twilio SMS Delivery Failures from Twilio Alphanumeric Sender IDs to Multiple Networks in Turkey

Twilio: Incident updated: SMS Delivery Failures from Twilio Alphanumeric Sender IDs to Multiple Networks in Turkey

Incident updateNormal progress (typesafe/jev-1.13-20260917, 85%)Changed 2026-10-18 20:13 UTCstspg.io

Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

~~Struck in red~~ is what Twilio removed; blue is what they added. Muted text is unchanged context.

ChangedTitle#1

~~SMS Delivery Failures from Twilio to Multiple Networks in Turkey~~

SMS Delivery Failures from Twilio Alphanumeric Sender IDs to Multiple Networks in Turkey

AddedUpdateidentified2026-10-18 20:12 UTC#2

not present

Twilio customers may be experiencing SMS delivery failures from Twilio Alphanumeric Sender IDs to network subscribers on multiple networks in Turkey. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Compared with the previous archived version of this incident (10 to 30-minute polling). View the live incident (opens in new tab).

Archive proof

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How the archive is checked, and what it cannot prove.

Oct 18
Before captured 16:13 UTC
In the 2026-10-18 checkpoint, timestamped by FreeTSA and DigiCert on Oct 19, 23:18 UTC. Record hash 1b98d010b633ce9d…
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Oct 18
After captured 20:13 UTC
In the 2026-10-18 checkpoint, timestamped by FreeTSA and DigiCert on Oct 19, 23:18 UTC. Record hash 61fc452e0a624d9b…
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History of this incident

Monday, October 19

1 incident change

Normal progress
00:23Incident
Incident updateSMS Delivery Failures from Twilio Alphanumeric Sender Type to Multiple Networks in Turkey

Sunday, October 18

10 incident changes

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22:23Incident
Incident updateSMS Delivery Failures from Twilio Alphanumeric Sender IDs to Multiple Networks in Turkey
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20:13Incident
Incident updateSMS Delivery Failures from Twilio Alphanumeric Sender IDs to Multiple Networks in Turkeythis change
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16:13Incident
Incident updateSMS Delivery Failures from Twilio to Multiple Networks in Turkey
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14:13Incident
Incident updateSMS Delivery Failures from Twilio Alphanumeric Sender Type to Multiple Networks in Turkey
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13:13Incident
Incident updateSMS Delivery Failures from Twilio Alphanumeric Sender IDs to Multiple Networks in Turkey
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12:33Incident
Incident updateSMS Delivery Failures from Twilio Alphanumeric Sender Type to Multiple Networks in Turkey
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08:23Incident
Incident updateSMS Delivery Failures from Twilio Alphanumeric Sender Type to Multiple Networks in Turkey
Twilio reported recovery in SMS delivery from Twilio Alphanumeric Sender Type to subscribers on multiple networks in Turkey at 10-18 08:22 UTC and began monitoring stability. The incident remained open when archived; no start time, duration or impact level was provided. The title changed from “Sender IDs” to “Sender Type.”
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06:23Incident
Incident updateSMS Delivery Failures from Twilio Alphanumeric Sender IDs to Multiple Networks in Turkey
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02:23Incident
Incident updateSMS Delivery Failures from Twilio Alphanumeric Sender IDs to Multiple Networks in Turkey
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00:18Incident
Incident updateSMS Delivery Failures from Twilio Alphanumeric Sender IDs to Multiple Networks in Turkey

Saturday, October 17

1 incident change

Normal progress
23:25Incident
Incident updateSMS Delivery Failures from Twilio Alphanumeric Sender IDs to Multiple Networks in Turkey

Cite this

Incident updated: SMS Delivery Failures from Twilio Alphanumeric Sender IDs to Multiple Networks in Turkey on Twilio’s status page, changed 2026-10-18 20:13 UTC (change 10 of 12).

Title: Incident updated: SMS Delivery Failures from Twilio Alphanumeric Sender IDs to Multiple Networks in Turkey
Vendor: Twilio
Date: 2026-10-18 20:13 UTC
URL: https://rewindex.com/change/r949cb7104bdbaf

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