Snowflake: Incident updated: INC20000290
Summary
Summary pending. The diff below shows exactly what changed.
Incident page: the full timeline of updates
What changed
Struck in red is what Snowflake removed; blue is what they added. Muted text is unchanged context.
Before: monitoring
After: resolved
Before: not present
After: 2026-10-19 01:11 UTC
Before: not present
After: Current status: We've monitored the environment and confirmed that service has been restored. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight.
Customer experience: Customers hosted in the specified region who connect to Snowflake using private connectivity may have experienced intermittent failures when establishing new connections. Affected users may have seen some connection attempts fail while other attempts succeeded. Customers that are already connected were not impacted.
Incident start time: 23:07 UTC October 18, 2026
Incident end time: 23:37 UTC October 18, 2026
Preliminary root cause: A third-party cloud platform experienced a network connectivity issue, which caused private connectivity connection failures in the affected region.
A root cause analysis (RCA) will be conducted and a summary will be made available within 10 business days.
Compared with the previous archived version of this incident (10 to 30-minute polling). View the live incident (opens in new tab).
History of this incident
TodayMonday, October 19Mon, Oct 19
1 incident change
- Normal progressIncident
Incident updateINC20000290this change