# Snowflake: Incident updated: INC20000290

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (rule)
- Changed: 2026-10-19 01:13 UTC · Detected: 2026-10-19 01:13 UTC
- [Source: https://stspg.io/ckmc9hdvv4zn](https://stspg.io/ckmc9hdvv4zn)
- [Company: Snowflake](https://rewindex.com/company/snowflake.md)
- Versions: before incident\_version:164/lym8hrq57fn8@d76ffd2329dd → after incident\_version:164/lym8hrq57fn8@73c6c4e98a25
- Change 1 of 1 for this incident

Incident page (full timeline): [INC20000290](https://rewindex.com/company/snowflake/incidents/lym8hrq57fn8.md)
## What changed

**1. Changed: Status**

```diff
- monitoring
+ resolved
```

**2. Added: Resolved time**

```diff
+ 2026-10-19 01:11 UTC
```

**3. Added: Update** (resolved) · 2026-10-19 01:11 UTC

```diff
+ Current status: We've monitored the environment and confirmed that service has been restored. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight. Customer experience: Customers hosted in the specified region who connect to Snowflake using private connectivity may have experienced intermittent failures when establishing new connections. Affected users may have seen some connection attempts fail while other attempts succeeded. Customers that are already connected were not impacted. Incident start time: 23:07 UTC October 18, 2026 Incident end time: 23:37 UTC October 18, 2026 Preliminary root cause: A third-party cloud platform experienced a network connectivity issue, which caused private connectivity connection failures in the affected region. A root cause analysis (RCA) will be conducted and a summary will be made available within 10 business days.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-19 01:13 UTC | Incident updated: INC20000290 (this change) | Normal progress |

All Snowflake changes: [timeline](https://rewindex.com/company/snowflake/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/r7e0957a3979e71 · Markdown: https://rewindex.com/change/r7e0957a3979e71.md · JSON: https://rewindex.com/api/v1/changes/r7e0957a3979e71 · Generated 2026-10-19T21:43:56.299Z