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ChangesOptimizelySlow loading and performance issues in Content Marketing Platform (CMP)

Optimizely: Incident silently edited: Slow loading and performance issues in Content Marketing Platform (CMP)

Silent editNot classified yetChanged status.optimizely.com (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

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ChangedUpdateidentified#1
Before: We've identified the cause of the slowness. A slowdown in Google Analytics 4 (GA4), which CMP uses for analytics data, delayed the analytics settings that load with CMP. This slowed the homepage and caused timeouts. Only organizations with Google Analytics 4 connected to CMP were affected. Organizations without GA4 connected saw no impact. A fix to limit the impact of GA4 delays has been merged, and we're finishing its rollout and monitoring. We'll post another update once things are back to normal.
After: A GA4 (Google Analytics) slowdown caused slow loading and timeouts for CMP organizations using GA4 due to internal dependencies. Our engineering team is rolling out a fix and will update when service is restored.
ChangedUpdatemonitoring#2
Before: A fix to limit the impact of Google Analytics 4 (GA4) delays on Content Marketing Platform (CMP) has been deployed. CMP no longer waits on GA4 analytics settings before loading, and post-deployment testing, including on affected organizations, shows that load times have returned to expected levels. The workaround shared in our earlier update is no longer needed. If you continue to see slow loading, please clear your browser cache and reload the page. We…
After: CMP homepage performance has returned to normal. In case you are still facing the issue, please try clearing your browser cache and reload the page. We…
Before: …reload the page. We are continuing to monitor CMP performance closely and will post a final update once…
After: …reload the page. We are continuing to monitor removed closely and will post a final update once…
ChangedUpdateresolved#3
Before: This incident has been resolved.…
After: The incident has been resolved.…

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History of this incident

YesterdayFriday, November 13Fri, Nov 13

1 rewrite, 6 incident changes

Cite this

Incident silently edited: Slow loading and performance issues in Content Marketing Platform (CMP) on Optimizely’s status page, changed 2026-11-13 19:33 UTC (change 7 of 7).

Title
Incident silently edited: Slow loading and performance issues in Content Marketing Platform (CMP)
Vendor
Optimizely
Date
URL
https://rewindex.com/change/r60ebee278266e5

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