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ChangesElastic Cloud403 error when trying to access Autoops in newly created serverless projects

Elastic Cloud: Incident updated: 403 error when trying to access Autoops in newly created serverless projects

Incident updateNormal progress (rule, 100%)Changed status.elastic.co (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

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ChangedStatus#1
Before: investigating
After: identified
AddedUpdateidentified#2
Before: not present
After: We have identified the cause of the issue affecting AutoOps and are deploying a fix. Elastic Cloud Hosted and Elastic Cloud Serverless: Customers who created a new account in the AWS us-east-1 region since approximately 00:30 UTC on October 22, 2026 were unable to access AutoOps and may have seen an error (HTTP 403) when opening it. The fix is rolling out now, and we expect the situation to be fully resolved by 13:00 UTC. Existing deployments and projects, and all other Elastic Cloud functionality, are not affected.

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History of this incident

Thursday, October 22

3 incident changes

Cite this

Incident updated: 403 error when trying to access Autoops in newly created serverless projects on Elastic Cloud’s status page, changed 2026-10-22 12:04 UTC (change 2 of 3).

Title
Incident updated: 403 error when trying to access Autoops in newly created serverless projects
Vendor
Elastic Cloud
Date
URL
https://rewindex.com/change/r53a2fb31e67354

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