rewindex

ChangesSalesforceFeature Perf Degradation: Agentforce

Salesforce: Incident updated: Feature Perf Degradation: Agentforce

Incident updateNormal progress (typesafe/jev-1.13-20260917, 100%)Changed status.salesforce.com (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Salesforce removed; blue is what they added. Muted text is unchanged context.

AddedAffected components#1
Before: not present
After: 90 instances
RemovedAffected components#2
Before: 88 instances
After: removed
AddedUpdateupdate#3
Before: not present
After: We're working with the third-party provider and looking at alternate large language model options. We don't have a time for resolution yet, as the provider continues to investigate the incident trigger. Contractual and data residency commitments limit where we can reroute requests. We'll provide an update in 30 minutes, or sooner if additional information becomes available.

Compared with the previous archived version of this incident (10 to 30-minute polling). View the live incident (opens in new tab).

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves these records existed by then and have not been changed since, by anyone, Rewindex included.

How the archive is checked, and what it cannot prove.

History of this incident

YesterdayFriday, October 30Fri, Oct 30

6 incident changes

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