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ChangesTwilioSilent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EE in United Kingdom

Twilio: Incident updated: Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EE in United Kingdom

Incident updateNormal progress (rule, 100%)Changed status.twilio.com (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Twilio removed; blue is what they added. Muted text is unchanged context.

ChangedStatus#1
Before: monitoring
After: resolved
AddedResolved time#2
Before: not present
After: 2026-10-28 19:39 UTC
AddedUpdatemonitoring#3
Before: not present
After: We have observed recovery in API transactions for Silent Network Authentication (SNA) and for Lookup API transactions involving EE in the United Kingdom and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
AddedUpdateresolved#4
Before: not present
After: The incident has been resolved and API transactions for Silent Network Authentication (SNA) and Lookup API transactions involving EE in the United Kingdom are operating normally.

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History of this incident

Wednesday, October 28

3 incident changes

Cite this

Incident updated: Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EE in United Kingdom on Twilio’s status page, changed 2026-10-28 19:44 UTC (change 3 of 3).

Title
Incident updated: Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EE in United Kingdom
Vendor
Twilio
Date
URL
https://rewindex.com/change/r19075e4c177c83

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